Beacon People is a series of posts about u3a volunteers working on the Beacon project. Today we feature John Alexander who leads the documentation sub team. This is a large job as there are a lot of documents, internal and external, to write, maintain and manage.
This is what John said to us.
What is your name?
What u3a do you belong to?
Four Border Abbeys.
What is your role in the Beacon team?
Documentation Sub-team Lead.
What does your role entail?
We are responsible as a team for the User Guide and Knowledge Base on the Beacon Help Centre. We are also looking to define the reports essential in Beacon 2. I am also responsible for the database of Beacon admin people which is used to communicate with more than 450 live Beacon sites.
What do you like best about your work with the Beacon team?
It is a great team with a wide breadth of knowledge. You can learn a lot from others but at the end of the day it is a pleasure to be able to help other u3as to use Beacon which in turn helps them run more effectively and with less demands on the committee.
What message do you have for Beacon users?
A quick reminder that the Beacon Help Centre is a great place to find assistance when you can't be sure how things work. As you can search for a subject it makes it easy to use. Just go into Beacon User Guide from within your Beacon site.
Is there anything else you'd like to add?
As we want to keep the Help as useful as possible please send us any suggestions for areas which might be helpful. I can't promise we will include them all but we will consider any to see if they fit with our approach.