HELP AND SUPPORT

HELP or what is this blue thing that appeared on the Beacon screen?

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HELP …or what is this blue thing that appeared on the Beacon screen?

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A few months ago, this appeared on Beacon screens. We suspect that many people have either not noticed it or just ignored it.

If you press it you will get this screen pop up. The content will vary depending on where you are in Beacon. This example is when on a Group page. It will show you Help articles directly relating to the Beacon area that you are in. This even applies to the screen to log into the system where it covers lost password etc.

If you click on any item in the list, it will take you into  that item.

If your interest is any other part of Beacon then just type the item e.g. Membership and the list will change to that area.

This Search facility is powerful so please explore if you need guidance or can’t remember exactly what to do.

We are always looking to improve the content so it is worth checking if you need assistance as we might just have a new feature explained or just more explanation on an item that we feel needs more details.