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New Beacon Help Centre

Posted Posted in HELP AND SUPPORT

The Beacon team are pleased to announce the Beacon Help Centre. This uses a new helpdesk system with a greater capacity then the existing one and with more features. The new platform also provides a knowledge base and will become the new home for the Beacon training guides.

Supporting Beacon Users

Posted Posted in HELP AND SUPPORT

The Beacon helpdesk, which was announced in the previous edition of Beacon News, has been gratefully received by Beacon users who find themselves in a spot of bother. If you are a Beacon user and you have a problem, issue or query, simply visit help.beacon.u3a.org.uk or follow the links from the Beacon website. From there, […]