We Are Here To Help!
Beacon is maintained and developed by a small team of U3A volunteers, with some software assistance from an outside contractor.
The Beacon Team consists of
If your committee would like to ‘try-out’ the Beacon system with absolutely no commitment, we will send you a copy of the ‘Beacon Journey Pack’ please email:
Beacon Training Documents
We now have a comprehensive set of training documents available to help Beacon users learn more about how the Beacon System works. Briefly they comprise:
- Getting Started
- Emails & Letters
- System Set-Up
If a U3A needs help or guidance during its Beacon ‘journey’, it’s readily available.
Support is provided in a number of ways:
- Beacon’s national team of supporters is made up of experienced Beacon uses who provide personal, 1-2-1 advice and assistance to U3As, both ‘journeying’ and when ’newly-live’.
- There is a national online User Forum where members communicate with each other regardless of their UK location. It’s alive with discussion, advice, and all-things Beacon!
- This Beacon website is online and has documentation to support our users.This provides a ‘one-stop-shop’ for news, newsletters, training documentation and other useful information for all Beacon subscribers.