The Beacon team are pleased to announce the Beacon Help Centre. This uses a new helpdesk system with a greater capacity then the existing one and with more features. The new platform also provides a knowledge base and will become the new home for the Beacon training guides.
If your U3A has changed its Beacon administrator there are two things you need to do. A new step by step video will guide you through the process.
The Beacon User Guide and the training guides have now moved to the Beacon Help Centre.
Despite the Coronavirus crisis work on the Beacon Upgrade is continuing. The rollout has now been postponed until September, but work relating to the upgrade is progressing well, with a key focus at the moment on making the system accessible to all.
APT is continuing to work on the infrastructure required to support Beacon, and the launch of the Beacon Help Centre will bring all Beacon documentation, current and future, into one place.
Some U3As are spending less money during the crisis and are looking for how they can compensate their members. Beacon will support you once you have made your decision.
This website asked U3As how Beacon was helping them during the lockdown. Read what Downe and Dunmow U3As told us.
Beacon News 15 has been published. Click on the image to read it, or use the link below the image to subscribe.
We have decided to extend the Beacon User Forum to all U3As, regardless of whether or not they are using Beacon yet, so that it can be used as a place for U3A members to share ideas and support each other.
In response to the ongoing situation relating to Coronavirus (COVID-19), the Beacon Team and the Third Age Trust are taking a number of steps which are described in this post.
Beacon supporters from all over the country met in Birmingham to learn about Beacon Upgrade, to help plan the rollout and to see it in action.