We are aware of an issue where Cloudflare may time out during a data download. This is mainly affecting only the largest u3as when using the Backup all Data button, but may also impact others who are trying to download very large datasets

Our developers were not able to resolve this by changing various settings. A new backend process for handling downloads is currently in testing. We now expect this to be ready for release by the end of September, hopefully sooner.

In the meantime, you may be able to use the download at a quieter time eg early morning. Alternatively, please use the individual download options eg Members and addresses; Finance ledger with detail. Please bear with while we get the new download process through testing, when the one-click Backup all Data option should be available again.

Beacon CRM has contacted customers and put out a statement about a data breach.

Beacon CRM and the u3a's membership management software, Beacon, are completely separate and unrelated products. Beacon is not impacted by this incident.